AN ORGANIZATIONAL STRATEGY FOR GREATER IMPACT IMPROVING INTERNALLY: OPTIMIZING THE ORGANIZATIONAL STRUCTURE To achieve the ambitions of the Delft-based UNESCO-IHE Institute in education, research and capacity development by 2020, an internal modification of the organizational structure is required. The new structure will be in line with the vision on education, research and capacity development, maintaining an efficient organization and ensuring optimal responsiveness to market needs and opportunities with clear command-control lines. It should be noted here that the changes are more of a fine-tuning of the current structure towards more transparency; radical restructuring will not be necessary. The strategical reform process has been largely driven by the required enhancement of the impact and, consequently, the extension of the role that UNESCO-IHE should play in its efforts towards capacity development for the global water sector. In order to keep the implementation of education, research and capacity development programmes in line with the changing situation in the field, key elements of the future services of the Institute must be more flexible and competence-based. This entails flexibility of the education programmes and more flexibility in the way these programmes are financed. As a result of the changes, partner institutions will play an increasingly important role, which should also be reflected in the way UNESCO-IHE is adapting its organizational structure to the changing realities in terms of regional/global involvement and disciplinary needs. 27